Hosted PBX is a service where the call platform and PBX features are hosted at the service provider location (ie. The Cloud). WIth Hosted PBX, the business end users connect via IP to the provider for voice service. Having your PBX system hosted in the cloud gives you the ability to have all of the features of the traditional PBX in your office, plus more, and you are not required to have bulky equipment in your office. Another major advantage of using Virtual PBX or Cloud Hosted PBX is you can have multiple users at multiple locations all on the same system. Regardless of where your users are, they can access the phone service using a PC, Desk Phone or IntelliVoice's Mobile App as long as they have an Internet Connection. With IntelliVoice you will receive all of the features available through a virtual pbx without having to pay extra. IntelliVoice has the most reliable servers, most reliable software, all support comes from The United States and that is why IntelliVoice is the premier choice for all of your needs for Business Phone Services.
Virtual PBX telephone systems have numerous advantages for SMBs. Thus, in case you're frustrated with managing a restrictive telephone framework that devours a lot of your IT assets, now’s the ideal opportunity to move your phone system to the cloud.
Hosted PBX platforms, or a virtual PBX, present a cost-effective solution, facilitated and maintained without the expense and limitations of hardware like trunks and switches. What's more, this virtual communication framework has very little complexity upon purchase and set up, since it utilizes an Internet connection.
The arrangement of a cloud PBX can enable businesses to add phone lines and extensions, and even connect to mobile devices without facing the limitations of traditional phone lines.
The up-keep of a virtual PBX is overseen by the phone system supplier in an off-site area, so you don't need to commit in-house staff, time and assets to keeping an on-premise system. Your organization can focus on the business, since a hosted PBX system won’t need to be disconnected for upkeep, refreshing, or fixes.
Ensure business continuity during emergencies or disruptions. In the event of a power outage, or an unforeseen major disaster in your area, your operations can continue without interruption. A hosted PBX can solve this problem as your infrastructure is protected in a virtual environment. Thus, your flow of communication can continue even in an emergency.
With IntelliVoice you can make or receive phone calls wherever you have an internet connection. Our Softphones and Mobile Applications allow you to use your phone service wherever you are.
IntelliVoice makes it simple to manage both your incoming and outgoing caller ID's to display either your name or your company's name through our easy to use IntelliPortal.
IntelliVoice's SoftPhone allows you to transform your PC into your phone to easily receive calls, make calls and even route calls from anywhere. With IntelliVoice's SmartPhone you are able to manage all of your calls and voicemails directly from your computer on the fly.
IntelliVoice Softphones are fitting for remote workers, partners who travel much of the time, and organizations with numerous branch offices. Our IntelliVoice VoIP softphone requires a program that runs from your PC. A VoIP softphone empowers you to make calls with simply your PC utilizing our IntelliVoice service.
A desktop softphone is one of the optimal tools for accessing the enterprise PBX system. On a global scale, it acts as a fully-functional office extension. The IntelliVoice Softphone would allow you and employees the ability to make calls, forward inbound calls to another associate, check missed calls, and listen to voicemails.
Our VoIP Softphone Features Can Include:
• Call forwarding
• Call conferencing
• Hold capabilities
• Call transferring
• Greeting capabilities
• Text, IM, and video capabilities
• Echo cancellation to improve sound quality
• Contact list/address book
A mobile softphone app can accompany your desktop softphone. Your on-the-go employees will also be able to access their business extension & utilize imperative VoIP functionalities from their iOS or Android smartphone device.
Our IntelliVoice software can be easily upgraded, and seamlessly integrated. Additionally, with a VoIP softphone, you can view the availability of business associates on your network. They can identify if they are available and if so, note the best way to reach them.
With hundreds of available area codes to choose from, IntelliVoice makes it easy to make a local presence. We make it easy to direct all of your calls to a single number or to multiple extensions at the same time by using our Ring Group feature.
With thousands of available 800 numbers to choose from, IntelliVoice makes it simple to have a corporate look with a toll-free number. IntelliVoice also has Vanity numbers to really spell out your brand and make remembering your business phone number easy for your customers and prospects.
A vanity number is a local or toll-free telephone number for which a subscriber requests an easily remembered sequence of numbers for marketing purposes. While many of these are phone words (such as 1-8XX-Flowers or 1-8XX-Taxicab), occasionally all-numeric vanity phone numbers are used. IntelliVoice can help you get the right vanity number for your business!
When making the switch to the most reliable business communications with IntelliVoice, there is no need to loose your existing telephone number(s). We will port your number(s) from your existing communication company at no additional charge to you.
IntelliVoice not only offers the best quality VoIP and PBX phone systems, we also offer High Definition Web Conferencing & Video Meetings. IntelliVoice has a wide variety of devices that give you the ability to have a professional video meeting with High Definition quality.
Give your company that extra boost of credibility while making it easier on customers to get to the right person with our single level and multi-level IVR. IntelliVoice allows you to give your customers the ability to choose "1 for customer support" and eliminate the cost of an answering service.
The Find Me / Follow Me feature allows you to be reached on multiple devices at any location. With IntelliVoice's easy to use portal, you can choose to have your phone ring multiple devices, either simultaneously or sequentially, so you never miss an important call again. Now you have the freedom of leaving your office without missing a call.
All of our Cloud Hosted PBX and VoIP services allow you to be in control of who calls your company. You are able to block malicious callers, route callers directly to voice mail and take calls from people of your choice. Adding and removing numbers is a breeze and setting hours for specific calls can be done in an instant.
Call Parking allows you the ability to place any call on hold in a virtual location and pick it up at any end point in your office. With Call Parking you do not have to transfer a call into your office and hope to race there in time to answer it. You caller will hear the music on hold until you pick up the call at any phone in your office.
Retrieving your recent call history is both easy and fast with IntelliVoice. We will store every detail from your outbound, inbound and voicemail calls with details such as callers name, date, time and duration of the call. This feature also allows you to manage your employees volume of calls and average call time.
Running a special online promotion or ad? Have a sales or customer service department? IntelliVoice's Ring Group Feature makes it easy to ring multiple extensions in a consistent pattern, availability based or all at once to ensure that no call goes unanswered. This feature is great for high call volume or dispersing calls amongst a group of employees.
With IntelliVoice you have the ability to record your calls and have them stored in the cloud. Access recordings on the fly for quality assurance or training purposes without taking up space on your computer. IntelliVoice makes call recording simple and easy and gives you the ability to have everything stored in the cloud, along with your entire phone system.
IntelliVoice has an easy to use Voicemail platform that will ensure you never miss another call. Customized greetings, default greetings and away greeting allow you to communicate with your customers even when you can't answer the phone.
Get your voicemail messages no matter where you are. Every time you receive a voicemail IntelliVoice will send you an email with the message recording attached to ensure you always know when someone has called. Unsubscribing from this feature is also an option for those who do not like to have flooded mailboxes.
Here at IntelliVoice, we offer premium music on hold and messages that utilize on hold time to boost revenues, improve caller retention and enhance the caller experience. Our custom music on hold & messaging services are fully accessible to all businesses with our budget-friendly pricing plans.
With IntelliVoice, making a personal voicemail greeting is a breeze. Easily let your callers know that you are closed for a holiday, away from the office or on another call. Never have to record your greeting on the computer and upload it on the system, just follow prompts and record your greeting.
Easily set the days and times during which callers can reach your staff via phone. You can use Business Hour Rules to create different phone call behaviors based on day and time.
Pick up a call that is ringing on any other phone at any time. If you see a call ringing on another phone or extension you can simply select that ringing line and pick up that call at any phone.
IntelliVoice's Dedicated Lines plan provide you with unlimited calling capacity so that customers will never hear a busy signal. Rest assured your staff will be able to handle even an unexpectedly high volume of calls.
You’re in great hands with IntelliVoice. In addition to managing and maintaining your business voice service, our expert sales and support team will help you with every aspect of deploying our PBX/Voice products, including: Planning, configuration, and installation of your hosted VoIP service Dedicated project manager and point of contact 24x7 proactive monitoring detects issues before they become problems US Based Technical support
PBX & VoIP In The Cloud
IntelliVoice offers feature-rich virtual PBX solutions for small to enterprise-sized businesses looking to enjoy savings and productivity benefits of VoIP without the risk of obsolescence and heavy investments in equipment.More Info
With IntelliVoice you will never miss a call, and you can bring your office with you wherever you go. IntelliVoice gives you the ability to make and receive calls as well as mange your account from any internet connection.More Info
Phone & Devices
IntelliVoice has a wide variety of communication devices for our customers. We offer Business Phone Services and products from manufacturers such as Yealink, Polycom, and Cisco. All of our devices are pre-programmed and ready to use as soon as they arrive at your office.More Info
Sip Trunking & PRI
IntelliVoice allows you to experience VoIP Phone Service through SIP Trunking, with your existing phone systems by using PRI (Primary Rate Interface). This allows you the ability to keep your existing equipment until your ready to upgrade to our VoIP PBX phone systemMore Info
An auto-attendant is a prerecorded "menu" system that can be used to direct callers to different departments or employees within your company. This feature gives the impression of a fortune 500 company and allows callers options such as "press 1 for sales", making it easy for the caller to get to the right department.More Info
All IntelliVoice Customer Support is 100% US Based. We pride ourselves in the level of care we provide each one of our customers. Because everything is hosted in the cloud, we can deliver premium services to our clients.More Info
Every business has different needs when to comes to choosing a phone service. Vito at Intellivoice took the time to find out about our business and helped us choose the right phone service to benefit our organization. The clarity of service for VOIP is unparalleled, customer support is extremely knowledgeable and turnaround times have been wonderful. All that and still managed to save our company over $700.00 per month!
Lisa Polly - Indian River Radiology
Great Customer Support
We are a busy property management company with over 70 communities throughout Florida. We have been using IntelliVoice for about 3 years and I couldn't be happier with the service. Before IntelliVoice we were using a phone system we had purchased and using Vonage for the service provider, since Vonage was the cheapest service we could find. Vito was able to match what we were paying to Vonage and the service is a thousand times better.
Desiree Lindahl - SoundView Property Management
We have been using IntelliVoice for about 3 years and I couldn't be happier with the service.
When it comes to a vendor who handles your business communications and, therefore, your ability to do business with clients, you need a vendor who is completely dependable. Intellivoice is proactive and monitors all aspects of our service and fixes any issues before we even realize we are having any. When issues do come up their customer service is excellent, always helping with a smile. We love the call quality we get with IntelliVoice, everything sounds perfectly crisp. IntelliVoice works hard to make sure that you are always connected and always happy!
Ken Felten - Brown & Brown Insurance
Superior Business Communications