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Call Center and Analytics

Find Out More About Our Call Center Analytics Features. Call or Email Us Today!

Boost your business performance with call center options including insightful analytics that help you gain a comprehensive overview of your business contact activity.

Call center operators today need to gain a comprehensive overview of their call center activity with real-time dashboards and live data. IntelliVoice analytics tool provides the insights hidden within customer interactions in real-time. Couple that with the ability to customize and share visibility with your team gives you a tool to analyze the past so you can better plan for the future.

  • Real-time insights
  • Boost Performance
  • Pinpoint Problem Areas
  • Configurable Thresholds

Why Choose Us

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Call Console

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View Contacts

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Agent Status Display

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Incoming Call Details

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Instant Escalation

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Call Promotion

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Call Recording

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