How VoIP Works

What is VoIP?

Voice over Internet Protocol refers to the technology that allows us to make and receive phone calls over the Internet in real-time. It is a set of protocols working together to deliver internet telephony functions similar to regular phone lines or PSTN (public switched telephone network). The difference is that VoIP phone service provides flexibility and mobility that is not possible with traditional telephony. By delivering voice calling functions over internet connections, it allows anyone to use Voice over IP from anywhere via their laptops, desktops, or smart devices.

VoIP is a method for taking analog audio signals, like the kind you hear when you talk on the phone and turning them into digital data that can be transmitted over the Internet. VoIP is a revolutionary technology that has the potential to completely rework the world’s phone systems. The interesting thing about VoIP Phone Services For Business is that there is not just one way to place a call. There are three different VoIP Phone Services For Business in use today:

ATA (Analog Telephone Adapter)

An ATA is a simple device that lets you connect any standard telephone or fax machine so it can use VoIP through your internet connection. The ATA converts the analog signal from your telephone into digital data that can be transmitted over the internet. Providers usually bundle this device with their service so that you can start making calls right away.

IP Phones

IP Phones are special telephones which look and work like normal phones but connect directly to your internet connection without the use of ATA device (to convert analog signals to digital signals). An IP Phone plugs directly into your internet router and comes in both wireless and corded models. Business VoIP users generally opt for IP Phones because they have special buttons that allow calls to be transferred put on hold and have multiple lines.


Using software installed on your computer and a headset you can make and receive VoIP telephone calls right on your desktop or laptop. You can even place callers on hold, transfer them to another extension, or answer multiple telephone lines. Some software also allows you to host conference calls.

Why do small businesses need a VoIP phone system?

Business VoIP systems offer high-definition voice calling, video and audio conferencing, team messaging, unlimited extensions, cloud PBX with auto-attendant, and other features and functionality your organization needs, all in a single platform. It integrates with your mission-critical productivity business apps to further empower your business to keep up with large enterprises.

With the ability to place calls over the internet comes huge cost savings. It uses your existing internet connection instead of the regular telephone lines so you don't have to pay for fees imposed by the phone company. This makes long-distance and international calls much cheaper since you're not utilizing thousands of miles worth of copper wire as with traditional telephony.

How companies can benefit from VoIP Phone Services For Business

VoIP Phone Services For Business are clearly becoming the go-to communications solution for smaller companies.

Choosing the best VoIP Phone Services For Business can go a long way towards making your enterprise more competitive in an economy where every company, big or small, needs every edge it can get. IntelliVoice uses the latest in cloud technology to provide subscribers with a powerful phone solution that not only addresses your office communication needs but also gives you advantages over your competition.

What used to be an alternative to expensive on-premise phone systems is now the go-to communications suite of organizations of all sizes. It doesn’t matter if they’re running a fledgling company with a handful of employees or an established corporate enterprise with its own call center; entrepreneurs are starting to recognize that solutions such as IntelliVoice business phone service are the better choice for the modern workplace.

The advantages of VoIP Phone Services For Business

But what makes this business phone system better than the tried and tested on-premise systems? What exactly made company owners abandon their traditional telephony solutions in favor of this new way of managing internal and external communications?

Here are some reasons, to name a few:

Affordability – VoIP Phone Services For Business became attractive to small businesses because of the promise of low costs. It takes advantage of the internet to significantly reduce call costs. Long-distance rates, in particular, are lower compared to traditional long-distance phone calls. In addition to this, its PBX component is also hosted over the internet, thus effectively reducing expensive hardware requirements like bulky servers or physical PBX boxes.

Mobility – VoIP Phone Services For Business like IntelliVoice allows users to communicate even outside of the office. Users can enjoy calling features like advanced call forwarding to route calls to several numbers simultaneously, use virtual extensions from any PC by downloading the free softphone, and take calls anywhere through downloading free calling apps for mobile phones and devices.

Scalability – A good IP phone system for small business grows as an organization grows. IntelliVoice, for example, easily adjusts to any office communication needs. Adding more employees? Simply add virtual extensions. No need for cables and wiring. Need to open a small office in another state? This small business VoIP Phone Services can connect multiple offices under one phone; there’s no need for a different business VoIP provider in each location.

Ease of use – With a traditional on-premise system, company owners would need dedicated manpower to manage and maintain. This isn’t a problem​ since it makes it so that communications can be managed via an easy-to-use web interface that is accessible through any internet-enabled device like a PC or a tablet. Once logged in, entrepreneurs already have full command of the system, giving their existing phone features they never had before. Operating hours can even be set based on whether or not the personnel is available to take calls at any given time. Also, to maximize the use of the service, providers such as IntelliVoice offer physical plug-and-play VoIP phones for small businesses, which are available for lease or for sale. These phones are similar to regular landlines, except they are designed for VoIP calls.

Affordability, mobility, scalability, and ease of use are just some of the benefits one can get by subscribing to the best small business VoIP solution from IntelliVoice.

Contact IntelliVoice today to get your VoIP Phone Services For Business!

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